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Eduzol

Contact & Grievances

Last updated: 11 October 2026

General support

For help with the app, feedback or a question you think is wrong, email support@eduzol.com. In the app you can also use Profile → Help & feedback, or the report button on any question.

Grievance Officer

Name: Yadhu Krishna
Email: yadhu.krishna@eduzol.com

Contact the Grievance Officer to:

  • complain about the Service, its content or how we treated you;
  • ask for a summary of your personal data, or for it to be corrected, completed or erased;
  • nominate someone to exercise your data rights for you;
  • report content in the app that you believe is unlawful.

What to include

  • Write from the email address you use to sign in, so we can find your account and confirm it is you.
  • What your request or complaint is about, with any details or screenshots that help.
  • What you would like us to do.

How quickly we respond

  • We acknowledge every grievance within 24 hours.
  • We aim to resolve grievances within 15 days.
  • Requests about your personal data are answered as soon as possible, and always within 90 days.
  • Account deletion requests by email are completed within 7 days.

If you are not satisfied

If we have not resolved a complaint about your personal data to your satisfaction, you can complain to the Data Protection Board of India. Under the DPDP Act, you need to raise the complaint with us first.

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