Delete Your Account

You can delete your Eduzol account at any time. Deleting your account also withdraws your consent to us processing your personal data.

In the app (fastest)

1. Open the Eduzol app and sign in.
2. On the home screen, tap your profile picture in the top-right corner to open Profile.
3. Tap “Delete account” and confirm.

Your account and data are deleted straight away.

By email (no app needed)

Email support@eduzol.com with the subject “Delete my account”, from the email address you use to sign in to Eduzol. If you signed in with Apple and hid your email, tell us that and we will help you confirm your account.

We reply to confirm we have your request and complete the deletion within 7 days. We email you when it is done.

What is deleted

• Your account: name, email address and profile photo.
• Your exam choices.
• Every answer you gave, and your question history.
• Your progress, statistics, review schedule and streaks.
• Your consent records and any question reports you sent.

All of this is erased together, in one step, and cannot be recovered.

What is kept, and for how long

• Server logs, which may include your IP address, are deleted automatically within 7 days.
• Emails you sent to support or the Grievance Officer are kept for up to one year so we can show how your request was handled.

Deleting your Eduzol account does not delete your Google or Apple account. To stop Eduzol appearing in your Google or Apple account’s connected apps, remove it from their security settings.

Questions

See our Privacy Policy or contact the Grievance Officer, Yadhu Krishna, at yadhu.krishna@eduzol.com.